If you are unable to find the answer to your question here in the RingGo Help Centre, please use the  “Contact us” form here.  You will be asked to log in, so we have as much information to hand as possible to answer effectively and so we can use your account information as a reference...

To park call us on 0203 046 0010 or click here to visit our 'where it works' page which will give you more information on where you can park and what the telephone number displayed in that local area is. All our RingGo parking telephone numbers work for all locations so you only need to store...

If you have forgotten or lost your RingGo PIN we can send it to you via a text message to your mobile phone.  At the top of this page you will see a 'MyRingGo' box  which you should click on. Underneath the boxes on this page is a sentence that says 'Forgotten your PIN - we can text it...

At the end of your call to RingGo when you rang to book your parking, you would have been given verbal confirmation of your parking session including the location paid for , the amount paid and the expiry time. However, if you’re at all worried,  please log on to your RingGo account, which is...

A paper ticket is not necessary when parking your car with RingGo.  Once payment is made, the booking details are sent electronically to the parking attendants in the car park and they can view the details of your vehicle including the number plate on their handheld unit. This will check on...

You can use the internet to book parking but the parking session will start with immediate effect.  To purchase use the RingGo Buy Parking page; however we cannot guarantee you a car parking space if you choose to book prior to arrival at the car park, nor can we offer a refund should you...

No, I'm afraid you can't at the moment. You have to create a new parking session for each car. The reason for this is that a RingGo session is treated like an ordinary paper parking ticket which usually makes it "non transferable" according to the regulations within that car park.

We accept payments for both debit and credit cards. Currently accepted payment cards are Visa Debit, Visa Credit, Visa Electron, MasterCard, Solo and Maestro.  For customers with a Corporate account, payment is also possible via BAC's. However, at the moment, we do NOT accept American...

Yes, you can call RingGo from a landline to book your parking session.  If you do call from a landline, the automated system will ask you to enter your mobile number.  At this point you can either enter your mobile number if preferred (but only do so if you have a pre-registered mobile...

At the moment when you use RingGo, as soon as you have paid for the RingGo parking session either on the phone or using the web booking form, your parking session starts immediately. We currently do not offer advance or prebooking parking as we do not have the facility to reserve spaces and...