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Glossary
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  • Appeal
  • The legal process of challenging a decision by a local authority to reject a motorist’s formal representation against the issue of the Penalty Charge.

  • CEO
  • Civil Enforcement Officer. The new name for Parking Attendants (and traffic wardens) as due to new legislation known as TMA04 they can issue fines for offences other than parking.

  • Contravention
  • A breach of one or more traffic or parking controls.

  • CPN
  • Civil Penalty Notice. A legal notice issued by a private operator following a parking contravention.

  • CPZ (Controlled Parking Zone)
  • An area in which all kerbside space is controlled by waiting or loading restrictions or by designated parking spaces.

  • CVV
  • Card Verification Value. sometimes called Card Security Code (CSC)or Card Verification Code (CVC), is a security feature for credit or debit card transactions, giving increased protection against credit card fraud. The security code is normally found on the back of the payment card  and is typically a separate group of 3 digits to the right of the signature strip. The exception is American Express which is on the front of the card and 4 digits.

  • FCC
  • First Capital Connect
  • FGW
  • First Great Western

  • MSCP
  • Multi Storey Car Park - a car park with multiple levels.

  • NPAS
  • National Parking Appeals Service. The old name for the adjudication service for parking and traffic appeals outside London. (See TPT)

  • Operational period
  • Normally known as the hours of controlled parking in a car park or on-street location when parking is chargeable.

  • PA
  • Parking Attendant. Now known as a CEO.

  • PCI-DSS
  • Payment Card Industry Data Security Standard is a worldwide security standard assembled by the Payment Card Industry Security Standards Council (PCI SSC). The PCI security standards are technical and operational requirements that were created to help organizations that process card payments prevent credit card fraud, hacking and various other security vulnerabilities and threats. The standards apply to all organizations that store, process or transmit cardholder data – with guidance for software developers and manufacturers of applications and devices used in those transactions. A company processing, storing, or transmitting cardholder data must be PCI DSS compliant.
  • PCN
  • Penalty Charge Notice. A legal notice issued following a parking contravention.

  • PNR (Private Non-Residential Parking)
  • Car parking used for non-residential purposes and owned privately, such as workplace parking and parking at supermarkets.

  • RingGo Gold
  • RingGo Gold is a subscription based service that provides RingGo customers with extra RingGo features.

  • RingGo PIN
  • A four digit number which is asked for if you call RingGo from a landline after you enter in your mobile number.

  • SMS (Short Message Service)
  • Commonly referred to as "text messaging," SMS is a service for sending short messages of up to 160 characters to mobile devices. 

    RingGo users can request an SMS confirmation of their parking session being booked and a reminder when their parking is due to run out.

  • TPT
  • Traffic Penalty Tribunal. The adjudication service for parking and traffic appeals outside London.
  • Vehicle
  • Here at RingGo, a vehicle can be one of the following:

    • car
    • caravan
    • coach
    • HGV
    • mini bus
    • motorcycle
    • motor caravan

    With an optional trailer / horse box behind it!

  • VRM
  • Vehicle Registration Mark. The number plate of a vehicle.

  • VRN
  • Vehicle Registration Number (VRN) The number plate of a vehicle.