RingGo Help RSS http://help.myringgo.com/ Who can sign up for a Corporate Account? http://help.myringgo.com/entry/80/ RingGo Corporate is a self-administered web-based service aimed at both individuals or multiple users on one account, that drive and park regularly for business. A A Corporate Account can be anyone; an individual, organisation, charity,... Wed, 01 Sep 2010 20:36:45 +0100 Can I quickly import Employees into Corporate? http://help.myringgo.com/entry/154/ If you have a large number of employees, you can use the 'Bulk Import' feature within the RingGo Corporate administration web suite. The feature can be found under 'Setup / Employees / Import Employees' Please visit the page for more details on... Wed, 01 Sep 2010 19:34:05 +0100 How do I add more mobile numbers to my corporate account? http://help.myringgo.com/entry/142/ Log in to your RingGo Corporate web administration suite, select 'Set up' on the green tool bar followed by 'Employees'. You then have the choice to 'add a new Employee' or to edit existing employees' information. Wed, 01 Sep 2010 19:28:51 +0100 What types of payment do you accept for Corporate Accounts? http://help.myringgo.com/entry/82/ We currently accept both credit** and debit cards (Visa, MasterCard, Solo and Maestro). As an alternative to using a payment card, it is also possible to transfer money via BACS (please allow 3-4 working days for the transfer). We... Wed, 01 Sep 2010 19:27:48 +0100 Is there any way we can verify that all your charges on our monthly bill are down to our employees? http://help.myringgo.com/entry/104/ Yes, to verify that charges on your monthly bill are down to your employees, please log into the RingGo Corporate web administration suite to use the 'Parking History'' report under the 'Reports' section. Once you've chosen your search... Wed, 01 Sep 2010 19:26:53 +0100 How do I register and starting using RingGo Corporate? http://help.myringgo.com/entry/83/ Step 1 Visit the RingGo Corporate registration page. Please make sure you have read and tick to agree with the RingGo Corporate terms and conditions prior to completing the on-line registration form. Step 2 Once you have received your... Wed, 01 Sep 2010 19:26:09 +0100 I don?t know whether or not I?m registered as a RingGo Corporate user? http://help.myringgo.com/entry/91/ You should have been sent an e-mail from your Company RingGo Corporate Administrator if you are a registered RingGo Corporate user. If you have lost this, or are not sure who your RingGo Corporate Administrator is, you can always check if... Wed, 01 Sep 2010 19:20:29 +0100 Do I have to sign a long term contract? http://help.myringgo.com/entry/81/ No. RingGo Corporate is a monthly subscription based service. There are no long term contracts of commitments on your part. You simply pay month-to-month. If you cancel, you?ll be billed for the current month with the balance of your funds... Wed, 01 Sep 2010 19:19:09 +0100 How do I change my vehicle registration by text? http://help.myringgo.com/entry/153/ RingGo amendment to registration by text service is currently only available to RingGo Xpress members. To change your registration by text, please reply to the text we originally sent you containing the incorrect registration within 15... Wed, 18 Aug 2010 16:18:42 +0100 Why doesn't the system recognise my new vehicle registration? http://help.myringgo.com/entry/111/ We receive our information directly from the DVLA and there is sometimes a delay in them releasing new vehicle details in particular for general use; hence the reason that our system does not recognise the registration when you are trying to add it... Tue, 29 Jun 2010 16:32:17 +0100 Can I change my payment details? http://help.myringgo.com/entry/40/ You can change your payment card details in two ways. You can change it via the MyRingGo website or change it during your next call to park. To change it on the website: Click on this link: MyRingGo Log in with your mobile number and... Tue, 29 Jun 2010 16:30:27 +0100 Why is parking restricted on event days? http://help.myringgo.com/entry/150/ Some parking locations attract audiences for various sporting/entertainment activities such as football or rugby matches, horseracing, concerts etc and during these periods parking may be restricted by the local authorities/parking operators to... Tue, 29 Jun 2010 16:10:32 +0100 What are your terms and conditions? http://help.myringgo.com/entry/152/ Please click here to read the terms and conditions relating to your parking session Tue, 29 Jun 2010 15:20:16 +0100 What happens if my train is late/cancelled? http://help.myringgo.com/entry/151/ Unfortunately RingGo cannot be held responsible for the late arrival/cancellation of your train; therefore if you have already paid for your parking we are unable to authorise a refund for your unused session. In order to request a refund you... Tue, 29 Jun 2010 15:13:50 +0100 How do I change my email address? http://help.myringgo.com/entry/149/ Log into your RingGo account, click on the 'My Account' tab on the green tool bar, select 'Profile' and under the 'contact details' heading click on 'edit'. You can then delete the current email address and replace it with the correct one. Tue, 29 Jun 2010 14:03:47 +0100